Industry / Topic: Organisational Design | Global Change Project
Host / Client: New Zealand Ministry (Client Confidential)
Design Brief: The brief was to propose and design an internal communications and change plan for scoping, designing and testing an organisation wide change programme that focussed on a global restructure of satellite offices including significant change to many roles.
My Role: Advising senior leaders and project owners across the organisation on internal communications relating to a large global organisational change programme comprised of multiple and interdependent projects in a climate of high media and public interest. Developing and executing internal /change communication plans on behalf of business, programme and project owners. Assisted with user-testing of prototype designs across time zones and countries. Planned all-staff meetings and briefed attending leaders, wrote wide-ranging collateral across all channels including announcements, media responses, briefings, and staff FAQs which were published on the intranet ‘home’ for the project, I created and managed. Intense and constant liaison with programme team leaders, project managers, HR representatives, Union representatives, Principal CEO advisors, media team, suppliers (such as career guidance and change coaches).